Shipping Policy
At SHOKART, we are committed to delivering your orders quickly and securely. Please review our shipping policy for details on processing times, delivery options, and tracking information.
1. Order Processing Time
- Orders are processed within 2-5 business days (excluding weekends and holidays).
- If an order experiences delays due to high demand or unforeseen circumstances, we will notify you via email.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
Shipping Method | Estimated Delivery Time | Charges |
---|---|---|
Standard Shipping | 5-10 business days | Free on orders above [X] |
Express Shipping | 2-5 business days | [X] |
International Shipping | 7-15 business days | Based on destination |
Note: Delivery times may vary due to factors like weather conditions, customs processing, or carrier delays.
3. Shipping Charges
- We offer free standard shipping on orders above [X amount].
- Express and international shipping costs vary based on the shipping address and total order weight. Charges will be calculated at checkout.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking link.
5. International Shipping
- SHOKART ships worldwide. However, international orders may be subject to customs duties and taxes, which are the buyer’s responsibility.
- Delivery times may vary due to customs clearance.
6. Shipping Address & Failed Deliveries
- Please provide a complete and accurate shipping address to avoid delivery issues.
- If a package is returned due to an incorrect address, customers will be responsible for reshipping fees.
- If a delivery attempt fails multiple times, the package may be returned to us. Contact us for reshipment options.
7. Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us at 📧 Email: LloydCr@shokart.com.
- We will work with the courier to resolve the issue and may provide a replacement or refund based on the circumstances.
8. Contact Us
For any shipping-related inquiries, please contact us at:
📧 Email: LloydCr@shokart.com
We appreciate your trust in SHOKART and strive to provide a seamless shopping experience!